Trained technicians are available to help you when you have an issue with the instructional technologies – data projectors, digital displays, document cameras, DVD players, laptop connections, etc. - in your assigned classrooms.  Faculty members can report classroom technology problems to the OIT Help Desk at:

Phone:  (801) 957-5555
E-mail:  help.desk@slcc.edu

 

The Help Desk operators will create a ServiceNow ticket outlining your classroom technology issue, and if our technicians are unable to solve your problem over the phone, they can generally be at your classroom within a few minutes.  We also stock a wide variety of portable equipment to help keep your classes running in the event of any equipment failures.

Classroom technology support staff are on call M-Th from 8:00am-8:00pm, and F from 8:00-6:00pm.  We have offices at the Taylorsville Redwood, South City, and Jordan Campuses, and we also travel to support all other SLCC learning centers.

All of our classrooms contain a standard minimum technology design for ease of faculty use.  The installed displays – projectors or flat panel TVs - in the classrooms have available HDMI cabling to connect to your portable devices.  Simply make sure that your laptop, tablet, or other teaching device has an HDMI port, or an adapter that can generate an HDMI video output.  This will guarantee that you get the highest quality audio and video signals during your classroom presentations.

For any other classroom technology questions, including requests for equipment upgrades, please contact:

Kurt Shirkey
Assistant Director, Classroom Technology Support
Office of Information Technology 
Office: (801) 957-5142
Mobile: (801) 671-8265
Email: kurt.shirkey@slcc.edu