Who do I contact for in class Technology Support?

Technology in the classrooms can take many forms, and at times be the responsibility of different departments at the College.

  • Internet Connection issues: Are handled by the IT helpdesk. Call (801-957-5555) or email helpdesk@slcc.edu to open a work order to address access or internet connectivity issues.
  • SLCC Login issues: If you are experiencing issues logging on to any of the college software such as MySLCC, or Canvas, contact the SLCC help desk at (801-957-5555) or email helpdesk@slcc.edu to open a work order to address the issue.

SLCC IT will not assist in making repairs to computers or software not owned or licensed by the college.

  • Instructional Technology (projection and other AV equipment found in room):

Each classroom at the college is equipment with a LCD Projector and hookups for your laptops. If additional in class audio-visual equipment is needed please contact the SLCC IT Help Desk at 801-957-5555 to see what is available.

Please call the SLCC IT Help Desk at 801-957-5555 if you experience technical problems with the audio-visual equipment in your classrooms. The Help Desk operators will create ServiceNow tickets for your classroom issues, and route them to the appropriate classroom technicians. Most issues are usually resolved within 24 hours. The operating hours for the SLCC IT Help Desk are:

Monday - Thursday: 7:00 am - 8:00 pm
Friday: 7:00 am - 6:00 pm
Saturday: e-mail only: help.desk@slcc.edu

Go back to the previous pageGo to the next page